Patient Reviews

“5” Star Reputation.  We hold ourselves to high standards and pride ourselves on being one of the most highly-recommended dentists in Winchester, VA. See what sets us apart and why patients love visiting Shenandoah Family Dentistry.                                                                                                 

Shenandoah Family Dentistry

5 out of 5 stars based on 50 reviews.

Our Latest Patient Testimonial

This is one of the most high tech dental offices around. The staff is very professional and they really care about your dental needs. I went in for an oral appliance for sleep apnea. The process was very easy and my new sleep appliance is just what I needed. Thanks Dr Pell

- Rick C

5 out of 5 stars on

Our Latest Patient Testimonial

My first visit to Shenandoah Family Dentistry could not have been better. State of the art equipment throughout, personable, knowledgeable and helpful staff, willingness and ability to work with me around scheduling problems. A highly positive experience!

- John K

5 out of 5 stars on

Our Latest Patient Testimonial

I had an urgent dental instance and was fit in immediately. All of the staff, hygenists, and doctor made me feel at ease and were so attentive, caring and professional. My discomfort was met with patience, understanding and a plan for treatment. I will be returning here for all of my dental care. Two very enthusiastic thumbs up, exemplary experience !

- Teresa S

5 out of 5 stars on

Our Latest Patient Testimonial

My visit to Shenandoah Family Dentistry was a very good one. Beautiful office and very friendly staff. I was very impressed and new to the area I am very pleased with my referral to this office. I intend to make this regular dentist and I am looking foward to getting the dental work done that is much needed.

- Conchita W

5 out of 5 stars on

Our Latest Patient Testimonial

My experience was far beyond my expectation! Besides the professional, courteous, and experienced staff, the outcome of the dental work done by Dr Jared Pell was absolutely outstanding!! I was amazed! This is the best dentist ever! I would recommend him to everybody.

- Eve G

5 out of 5 stars on

Our Latest Patient Testimonial

Each technician that has worked with me is kind, gentle and well educated. Dr. Pell is very welcoming and calming. He explains everything thoroughly and will happily answer any questions you have

- Liz D

5 out of 5 stars on

Our Latest Patient Testimonial

I've been Dr. Pell's patient for almost 15 years, and have never had an issue with his service, or the staff. Everyone is friendly, I've never had to wait more than a few minutes to be seen, and I've always been satisfied with any work I had done. Dr. Pell and his staff are attentive to my needs, and provided me with options, and choices for any procedures needed. I wouldn't go anywhere else!!

- Kisha R

5 out of 5 stars on

Our Latest Patient Testimonial

I had a follow up appointment to get my tooth filled and once again the staff was very friendly. Even though it was my second time going there I felt like I've been going there my whole life. The receptionist give excellent service. Dr Pell is AWESOME. I took my husband there too and his experience was just as good as mine. Shenandoah Family Dentistry is now our new dentist. Thanks guys for making us feel like family and for the excellent work that you guys are doing.

- Tamika B

5 out of 5 stars on

Our Latest Patient Testimonial

Nice staff very professional but also small town charm

- Billy J

5 out of 5 stars on

Our Latest Patient Testimonial

Everyone is very nice from the time you walk in to the the time you walk out. When am there i feel like am their only patient for the day. For the first time in my life I enjoy going to the dentist. Thank you all.

- Melodie M

5 out of 5 stars on

Our Latest Patient Testimonial

This is the best Dental office around. The staff are all very friendly, they all take the time to listen to your needs and concerns. Very helpful in giving tips for good dental health. If you're looking for great dentists, look no further! Thank you all for everything you guys do!

- Delmas C

5 out of 5 stars on

Our Latest Patient Testimonial

For their superior service, friendly atmosphere, knowledgeable hygienists and outstanding dentists who really care about the patients they serve.

- Viola G

5 out of 5 stars on

Our Latest Patient Testimonial

I could not go to a more friendly caring dental office. Dr. Pell is terrific about making patients comfortable and pain free even if he has to come the days that he does not have office hours.

- Barbara B

5 out of 5 stars on

Our Latest Patient Testimonial

I Don't like going to the dentist, but with shenandoah I'm always pleasantly surprised. It's always a no pain pleasant experience. Thank you DR.'s Bohrer and Pell. My recent visit was as expected -- GOOD!

- Mary Ann W

5 out of 5 stars on

Our Latest Patient Testimonial

I love this dental practice. Dr. Bohrer is so caring, respectful, and friendly. He even did my routine cleaning himself. The entire staff is so welcoming. Very highly recommend!

- Katherine K

5 out of 5 stars on

Our Latest Patient Testimonial

Very timely on appointments and Great friendly staff. Thank you.

- Charles R

5 out of 5 stars on

Our Latest Patient Testimonial

All of the staff are very friendly, informative and professional in the personal service provided during all of my visits since being a patient for over 4 years. Thank you to all who serve the dental patients.

- Danny W

5 out of 5 stars on

Our Latest Patient Testimonial

Great ! Everyone was very nice and answered all questions. Thank you for such a great welcoming!

- Tina O

5 out of 5 stars on

Our Latest Patient Testimonial

They were great with my very scared 7 year old daughter. She can't wait to go back and see Kelly..

- Amber S

5 out of 5 stars on

Our Latest Patient Testimonial

Dr Pell obviously knows what he's doing and does it quite well. At one point we were holding a conversation and I didn't even realize he had already given me a shot of "novo" - he's that good. I've had some brutal dentists over the years - Dr. Pell isn't one of them. He does a great job.

- William I

5 out of 5 stars on

“I appreciate being seen by Dr. Pell so quickly. Thanks to the caring and kindness of the staff for the all they do to make the visit so comfortable. Keep up your wonderful attitudes and friendly help. I feel so secure in what Dr. Pell explains about my dental situation and the options available. He has the most recent and up to date equipment to help the visit be as pleasant as possible.”

– Barbara B.


“Got to love a good report from the dentist! Thank you Dr. Jared Pell for investing in your patients with a state-of-the-art office/equipment and top-notch, attentive staff. Well done!

Thank you, Jennifer, for your ‘gentle hand’ and Dr. Travis Bohrer for being so thorough. I always leave Shenandoah Family Dentistry confident that I have received the best care possible. I love going to the dentist!”

– Belinda L.


“Everyone was knowledgeable and friendly. The offices are bright and spotless. Dr. Bohrer’s evaluation, explanation and recommendations were easy to understand and very a comfortable resolve for my concerns. Already recommended to three others.”

– John G.


“The staff was very friendly and helpful. It was nice coming into a new place and getting smiles as soon as you walked through the door.  Everything was explained in detail. Made me very comfortable.”

– Misty C.


“I love every minute I spend at Dr. Pell’s practice. Everyone is so kind, friendly, and caring that I enjoy each visit more than the last. Jennifer has been working with me and cleaned my teeth yesterday. She is fabulous. The modern techniques employed by Dr. Pell’s office are amazing. The results are outstanding and the comfort level during the procedure was terrific.

I have much more work scheduled with Dr. Pell, and I can hardly wait for my next appointment to continue same. It was my lucky day when I searched the Web for a new dentist and found Dr. Pell’s website. I can’t believe the new world of dental care he and his entire staff provide. I regret that I didn’t look for a new dentist sooner.

Anyone from Martinsburg either seeking a new dentist or who wants to enter a real dental practice where the patient comes first and receives magnificent results should run to your phones and make an appointment now. You will be so glad you did.”

– Dixie D.


“At Shenandoah Family Dentistry, you feel like a guest more than a patient. The staff is friendly and takes your care into concern from the moment you enter the office. I highly recommend SFD; the new facilities are very nice, comfortable, and clean.

The entire staff, from the front desk to dental chair, are easy to talk to and provide excellent communication about your dental health. I am not big on having dental work done, however, SFD make my visits enjoyable and even fun. Thanks SFD.”

– Seth C.


“Dr. Pell’s office is really wonderful. Generally, I do not like going to the dentist, but after being a patient of Dr. Pell’s, I am warming up.

Dr. Pell has many neat dental tools that actually make the experience more comfortable, less painful, less fear inducing, and kind of educational and cool. The hygienists are very nice and professional and good at explaining procedures.”

– Victoria B.
 


“An excellent visit to the dentist. The staff was very friendly and helpful with everything from registering to checking out. The office was clean and open. The doctors were professional and took time to explain everything that was being done, and needed to be done. I would and will recommend this practice to others.”

– Brian D.


“Excellent service as usual! I enjoyed the new space and layout. All personnel were exceptional in their office manners and extremely helpful. Jennifer’s professionalism was superb in my deep cleaning with the water pic, answering all my questions, and delightful with her manner in handling me.”

– William S.


“I love this office and have had nothing but positive experiences every time I go. I have a history of negative dental experiences as a child and teenager, and to now not fear dental appointments is such a blessing! They make you feel like family!”

– Linda B.


“Everyone at this office is very helpful and knowledgeable. The office is quiet, well lit, and immaculate with comfortable chairs both in the outer and patient rooms. I am a chronic pain patient and they always make sure that my needs are met.

Dr. Pell always makes sure to thoroughly checkout every area and that I understand his desired treatment plan so I maintain healthy teeth and oral care.”

– Linda W.


“Over the years, I have been linked to a dentist in NYC whom I have had a personal relationship with over ten years. As anyone knows it is extremely difficult to make a transition from one professional to another without establish a level of trust.

Dr. Travis Bohrer, has been one of those exceptional individuals who from start to finish is extremely ethical in his practice. His integrity, respect, dedication, and pure honesty has made him not only a professional that I would seek for dental assistance but he has become a friend that I trust.

The other professionals I have encountered from the reception area, Ms. Kim, to the hygienists (Janice and Stephanie) have been flawless in their efforts to do the right thing the first time. Great people are not just developed over time, they are molded to a level of compassion that goes beyond their jobs. For this effort I commend each of you for your extraordinary talent, and most of all for convincing me to take the next steps together. You are appreciated; job well done.”

– Barry B.


“This was my first visit to Dr. Pell. The office is nice and the staff are wonderful. The advanced technologies utilized there are amazing. Dr. Pell is extremely pleasant and very easy going. All of this made for a very relaxed and comfortable experience. I am so happy to have found a great dentist.”

– Donna W.


“I have been a patient for over ten years and enjoy the laid back atmosphere and professionalism that Dr. Pell and staff gives to each patient. They really care about my concerns and take the time to address them.”

– Linda H.


“We love this dental office! I had my older daughter in on Monday afternoon and my little three-year-old daughter in on Tuesday morning for her first dentist visit. The staff is always kind and sweet to our children and make them feel completely comfortable.

Time was taken to introduce my youngest to all of the instruments before they began so she would know exactly what everything looked like and did. She felt very safe and secure during her appointment and will not hesitate to return next time.”

– Iris M
 


“Amazing and prompt! When I woke up with a problem tooth I thought it’d be a week before I was able to get in to see a dentist but when I called Dr. Pell’s office just to see if there was chance I could get in that day as a new patient I was surprised! Dottie was able to get me on the schedule and I was seen that afternoon. The office is beautiful and so easy to get to. I will definitely be returning for all my dental needs.”

– Holly H.
 


“What a great office! They were able to get me in to see the dentist faster than I expected. Everyone in the office was very nice and had very welcoming and friendly personalities. They all were very helpful in answering any question I had. Dr. Bohrer was very friendly and explained everything he was doing which put me at ease when getting my teeth fixed. Thank you all for such a wonderful experience at the dentist.”

– Natalia J.


“I’m a new patient to SFD and I was able to get an appointment within a day. I was seen almost immediately, upon arrival the day of my first visit and they were able to get me in for my cleaning the very next day.

The staff was incredibly friendly and efficient. Their new office is beautiful! Dr. Bohrer was wonderful! I look forward to a continued relationship with this practice for my family for years to come.”

– Christina B.